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Frequently Asked Questions

Livewire HR Services

What is HR?

Glad you asked! HR stands for Human resources. Essentially, HR covers all human-related matters in the workplace, from recruitment and training, right through to performance management and dismissals, plus everything in between. An HR consultant can help you find the right person for the job, write up employment agreements and job descriptions, help you to put training and performance management programs in place, as well as support you if things get a bit ugly. Here at Livewire HR, our team are passionate about what we do so if you are looking for some HR support or would like to know more about how we can help, then give us a call. We would love to help. 

I’m having a challenging staff problem; what do I do?

If you’re having a problem and aren’t sure what your next step is, give us a call. We offer free initial consultations and love a good challenge! Otherwise, we can point you in the right direction to make your day that much easier.

Does Livewire offer an onsite HR service?

Yes, absolutely. If you require onsite HR help, then we can help. Just give us a call on 0800 HR LIVE to talk through your options and design a plan that works for you and your business. 

I am an employee, and I'm looking for advice, can you help?

Yes. Our team are experts in all things employment and can offer advice to both employers and employees. 

Retainer Packages

I’m not sure which retainer is best for me; how do I choose?

Retainers are specifically designed to provide different levels of HR support, from covering the basics right through to a comprehensive service. If you aren’t sure what the best option is for you, feel free to give us a call, we would be happy to help.

What do I get with my retainer?

We offer three different retainer plans to choose from based on your individual needs. For specific details on what’s included in each retainer, head on over to Livewire HR Services.

Do I need any additional HR services as well as my retainer?

Yes, you may. While Livewire’s wrap-around service aims to provide all of the day-to-day HR content you require, sometimes there are situations when you may need some onsite support or specific legal advice. If this is the case, give us a call, and we can assist in finding you the help you need.

How do I access my Livewired account?

Livewired access is included in the Livewired Micro retainer and can be added to Livewired Team or Manager for a small extra fee. Once you have signed up, an HR consultant will be in touch to give you access to the Livewire HR online platform. 

Can I cancel my retainer at any time?

Your subscription comes with a 12-month contract; However, we understand that sometimes life happens and you may need to cancel your contract early. To cancel your subscription, call us on 0800 HR LIVE. Please note, however, that there will be an exiting fee.


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